Feature Project – Exceeding All Expectations
The Kelowna and Vernon Hospitals Project
When do you claim that a project is successful? Is completing a project within scope, on time and within budget enough to declare a successful project? What about the clients; is success determined by how pleased they are with the quality of the final product? With Graham’s recently completed CDN$376 million Kelowna and Vernon Hospitals (KVH) project meeting all the success criteria that were agreed to (and more) when the project started, by all accounts it was an overwhelming success.
Graham was challenged every single day for 1,185 days by their leader, Grant Beck, their partners, their clients and each other. They brought out the best in each other and over-delivered, which speaks to the caliber of the team and their commitment to this project.
Graham’s Major Commercial team grabbed a cue from the KVH Project Charter which states, “We will seek opportunities to exceed expectations,” ran with it and never looked back. The KVH project – the largest most complex P3 hospitals project the Government of British Columbia has ever procured – involved not one, not two, but three design-build facilities totaling 58,000 m2 (623,000 sq. ft.) built simultaneously in two cities.